Operations Senior Analyst
Description & Requirements
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
WHO YOU’LL WORK WITH
You’ll join the Product, Practice and Knowledge (PPK) group in one of our practices. “Practices” are how we group and organize our solutions and products based on our clients’ industry or business function. They’re integral to how we win and deliver results to our clients and are a key strategic priority within our firm. Operations roles are critical in helping to drive and measure the strategic direction and operations of a practice.
Our Healthcare and Life Sciences consulting expertise is built on a detailed understanding of each player across the value chain, from doctors and patients to payers, drug developers and manufacturers. Our cross-disciplinary insights can our clients fuel innovation, reduce costs, optimize digital technologies such as generative AI, and achieve maximum, sustained value. We operate as one practice, with expertise across Pharmaceuticals, Medical Technology, Healthcare Payers, and Healthcare Providers and Services, bringing diverse and deep experience to every engagement. The Healthcare and Life Sciences Practice is responsible for building and commercializing intellectual property, creating marketing collateral and events, providing client delivery support to our Bain teams and clients, and running our practice commercial operations.
WHERE YOU’LL FIT WITHIN THE TEAM
The Operations Senior Analyst (OSA) executes flawlessly on standard operational responsibilities for the global practice. They perform accurate data gathering from multiple inputs, ensures data integrity, and executes zero-defect analysis and reporting. OSAs can effectively progress deliverables; prioritize effectively, innovate, streamline, and improve ways of working, in coordination with senior stakeholders across the business.
WHAT YOU’LL DO
- Own global and select regional practice reporting (revenue, commercial pipeline, price realization)
- Bring together and reconcile disparate data input; ensure data integrity and drill down to resolve discrepancies
- Implement repeatable models, drive efficiency in reporting processes, and improve visualizations using latest analytical and AI tools
- Contribute to additional projects and perform select ad hoc analytics
- Work effectively intra- and cross-practice: coordinates seamlessly, ensure information-sharing, flag roadblocks
- May train, coach, or oversee work of one or more junior team members (no immediate need for formal supervisory role)
ABOUT YOU
- Bachelor of Arts or equivalent undergraduate degree with strong academic credentials
- Preferred 3+ years of professional experience
- You are intellectually curious
- You are known for your high-quality work, attentive to detail and very organized
- You have strong analytical abilities and experience bringing innovative and ‘outside the box’ approaches to problem-solving
- You are a regular user of AI and automation tools and have a growth mindset about their use
- You can self-motivate and work autonomously, integrating guided coaching and collaborative teaming to further develop
- You enjoy working in a fast-paced and sometimes demanding environment, and you can juggle multiple priorities
- You exhibit an exceptional customer service attitude
- You have strong communication and presentation skills. You can engage competently with senior business executives. You can work in a global team, collaborating with colleagues across the globe and in different time zones
- You have the maturity and integrity to manage highly confidential information and use technology in a responsible way (e.g. AI)
- You keep a positive mindset with high levels of energy and enthusiasm
- Strong proficiency with analytical tools and coding (e.g. Alteryx, AI/GBTs, Python, Tableau), and Microsoft Applications (Excel, PowerPoint, Power BI)
ABOUT US
Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 61 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest $2 billion in pro bono services brings our talent, expertise and insight to organizations tackling today’s urgent challenges. We earned a platinum rating from EcoVadis, the leading platform for environmental, social and ethical performance ratings for global supply chains, putting us in the top 1 percent among other consulting firms. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.